Dear Mr. Elmer

I just wanted to drop you a line and let you know how I’m getting on with the new Ankle Foot Orthosis that you made for me. It took a couple of weeks getting used to but now offers much more than I ever imagined; it’s very very good. Many thanks for your invaluable help and advice. I am able to discard the original one you made 17 years previously.

I am so pleased with it and I can’t thank you enough for your time and help.
With much appreciation.